7wins Privacy Policy

7wins is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy describes how 7wins collects your personal information, the purposes for which it is used, and how it is kept secure.

By creating an account or using any service on the 7wins.lat website, you are considered to have automatically agreed to this Privacy Policy. Please read this policy carefully. If you do not understand any part of it or have any questions, please contact our 24/7 support team.

This Privacy Policy applies only to the 7wins platform. 7wins is not responsible for the privacy policies of third-party websites or services.

7wins collects various types of information in order to provide our services. These are described in detail below:

1.1 Information You Provide Directly

The information you provide when registering an account includes:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification)
• Mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment-related information (bKash, Nagad, Rocket, or bank account number)

1.2 Automatically Collected Information

The following information may be collected automatically when you use the website:

• IP address and geographic location
• Browser and device type
• Date and time of website access
• Pages visited and activity logs
• Information obtained from Cookies and similar tracking technologies

1.3 Transaction Information

We keep detailed records of deposits, withdrawals, betting, or any other financial activity. This includes the amount, method, and timestamp of each transaction.

7wins uses the information collected for the purposes described below:

1. Account Management: To create, verify, and manage your account.
2. Identity Verification: To prevent fraud and comply with Anti-Money Laundering (AML) policies.
3. Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
4. Support Services: To resolve your questions and issues via live chat or email.
5. Security: To detect and prevent suspicious activity.
6. Age Verification: To ensure that only users aged 21 or above are using the platform.
7. Legal Compliance: To comply with applicable laws and regulations.
8. Service Improvement: To enhance the user experience and add new features.
9. Promotional Communications: (Only with your consent) To send bonus offers or important updates.

The 7wins website uses Cookies to provide a smooth and personalized experience. Cookies are small text files stored in your browser.

3.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and deliver core services.
• Functional Cookies: To remember your language and preference settings.
• Analytics Cookies: To analyze website traffic and usage patterns.

3.2 Managing Cookies

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some 7wins services to not work properly.

7wins does not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, bank), cybersecurity, and technical services. These partners are required to comply with our privacy policy.

4.2 Legal Requirements

7wins may disclose information if required to do so by applicable laws in Bangladesh, court orders, or directives from regulatory authorities.

4.3 Fraud Prevention

Specific information may be shared with relevant authorities if cooperation is needed to detect fraud, money laundering, or other illegal activity.

4.4 Business Transfer

If 7wins's business is ever merged, acquired, or transferred, user information may form part of that process. You will be notified in advance if such an event occurs.

7wins uses industry-standard technology and processes to protect your personal and financial information:

• SSL Encryption: All data transmission on our platform is encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on secure servers with firewalls and access controls.
• Password Hashing: Your password is never stored directly — strong hashing algorithms are used.
• Two-Factor Authentication: Two-step verification is available to enhance account security.
• Regular Security Audits: Our systems undergo regular security testing.
• Staff Training: Employees responsible for handling data receive strict privacy training.

While we take the highest security measures, it is not possible to guarantee 100% security on the internet. We therefore ask you to remain vigilant about the security of your own account.

7wins retains your personal information for as long as it is needed to provide services or as required to meet legal obligations.

• Account information: For the duration the account is active and for the legally required period after closure.
• Transaction records: For the period specified under financial regulations.
• Cookies and analytics data: Generally until the end of a session or for a set period, depending on the type of cookie.

After the legal retention period expires, data is securely deleted or anonymized.

As a 7wins user, you have the following rights over your own information:

1. Right to Access: You may request to know what information we hold about you.
2. Right to Rectification: You may request correction of inaccurate or incomplete information.
3. Right to Erasure: You may request deletion of your information in certain circumstances. However, this right may be limited where legal obligations apply.
4. Right to Restrict Processing: In some cases, you may request that the use of your information be restricted.
5. Right to Object: You may object to promotional communications or certain specific uses of your data.
6. Data Portability: In certain circumstances, you may request your information in a structured format.

To exercise any of the above rights, email us at [email protected] or contact us via live chat.

7wins is for users aged 21 or above only. We do not knowingly collect information from any minor. If we become aware that a minor is using our platform, we will immediately close their account and delete any information collected.

If you believe that a minor has created an account on our platform, please contact us.

The 7wins platform may include services from game providers (including Pragmatic Play, Evolution Gaming, Spribe, and others) and payment providers. These third parties have their own privacy policies.

During transaction processing, the necessary financial information is shared with bKash, Nagad, Rocket, or a bank. These payment partners' own privacy policies apply, and 7wins is not responsible for them.

7wins reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will notify you by email or through a website notification.

If you continue using the platform after a revised policy is published, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, objections, or requests regarding this Privacy Policy, please contact us through the following means:

When sending a request by email for identity verification, please include your account number or registered email address. We generally aim to respond as quickly as possible.